FAQ
Frequently Asked Questions for Greenbug
What’s your return policy?
At Greenbug, we are confident that our products will control the pests you have when the pest has been properly identified and the Greenbug products are used as directed. If you are not satisfied with your Greenbug products, please return the unused portion to us for a full refund of the product price. We do not pay for return shipping.
The only exception to this is for the treatment of mites because:
A) It is difficult to determine an accurate diagnosis of Mites being the pest and
B) Other situations mimic the issues with Mites that Greenbug has no power to control.
To return any unused product, send to:
Greenbug, Inc.
747 Robert Smalls Parkway
Beaufort, SC 29906
We will be happy to offer credit to you for additional purchases or send you a refund – whatever you prefer.
Do you ship oversees and to P.O. boxes?
Yes, we will ship your package anywhere that can accept deliveries. However, once packages are shipped outside of the United States, we have very little control over tracking as the shipping now goes to a foreign entity.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions during regular business hours which are Monday through Friday, 8 – 5. If we are on another line helping others, please leave a message and we will return your call as soon as we possibly can.
How does Greenbug work?
Greenbug products use Cedarwood Oil as the active ingredient. Just like cedar chests and closets where you never see a bug.
Nature created cedar for pest control as any smell or pheromone-driven pest (the bad guys) cannot tolerate cedar. These bad guy pests get food through the sense of smell… so the biters like mosquitoes, fleas, ticks, fire ants, etc. smell and then seek humans out and bite. Greenbug products offer contact control (when sprayed directly) and then overall control when used repeatedly to keep pests away. Pests cannot stand Greenbug!
For sight-driven creatures like humans, pets, birds, honey bees and butterflies – the active ingredient of cedar is harmless – merely a pleasant, natural aroma. Keep all of the nature but control the pests!
Is Greenbug safer than what I am using now?
Traditional, synthetic chemical pesticides on the market today are predominantly comprised of neuro-toxins, poisons and carcinogens developed that are designed to kill pests... yet supposedly not problematic for humans, animals or the environment. And we all know how DDT worked out, right? There are numerous studies, complaints, and medical documentation of health issues, injuries, and even death after exposure to these toxic chemicals available over the counter.
In contrast, Greenbug products are categorized as List 25(b) which is the EPA designation when all ingredients are from short lists that have been thoroughly tested and identified as ‘generally recognized as safe’.
Why is there no EPA registration on Greenbug products?
Greenbug has no EPA registration because Greenbug is comprised of ingredients determined by the EPA to be ‘generally recognized as safe’. Therefore, Greenbug products are what are known as List 25(b) products.
The EPA has produced a list of active ingredients for pest control that are exempt from registration because they have been thoroughly tested and proven to cause no harm to humans, animals or the environment. There is a list of inactive ingredients as well. A pest control product that uses active and inactive ingredients from these lists, prints the percentages of these ingredients on the label, and makes no false or misleading claims are classified as List 25(b).
The active ingredient in all Greenbug products is Cedar Oil. The inactive ingredient in Greenbug for People/Pets is Hydrated Silica and the inactive ingredient in Greenbug Ready to Use and Greenbug Concentrate is Ethyl Lactate.
Is it all the same product or different formulations?
There are two different formulations for Greenbug, both made with an active ingredient of Cedar Oil.
Greenbug for People/Pets is a non-dilutable mixture of 10% Cedar Oil mixed with 90% Hydrated Silica, which was once described by a chemist as a liquid state of quartz rock.
Greenbug Concentrate is a water-soluble formulation comprised of 85% Cedar Oil and 15% Ethyl Lactate, a by-product of corn and a common ingredient in many foods we eat.
Greenbug Ready to Use is a water-diluted formulation of the Greenbug Concentrate and is 2.8% Cedar Oil and 0.3% Ethyl Lactate.
Are there any instances where I should not use Greenbug?
Using any product requires vigilance and observance of safe practices.
All Greenbug products should NOT be used around exotic birds as their lungs are sensitive.
Greenbug for People or Pets should not be used on plant material as it can disfigure leaves.
There are many who feel essential oils should never be used on cats.
Please use caution if you have been diagnosed with a cedar allergy.
If you develop any sensitivity to Greenbug products - either on your skin, in your eyes, in your lungs, discontinue use immediately - although we've never known that to happen!
How was Greenbug developed?
Owners Louise and Dan Hodges had been in the Landscape Industry for many years creating beautiful outdoor spaces for their clients to enjoy. Upon relocating to the coast of South Carolina, the bugs became a real problem to be outside. They were driven to find a pest control solution in line with their dedication to the environment.
After minimal research, it was obvious that traditional pest control products were not something they could support, so they set out to find something they could create and feel comfortable selling to others. It had to work and it had to be safe!
The active ingredient of cedar was brilliant! Just like cedar chests and closets where you never see a bug! Yet to humans, animals and the environment, cedar is merely a wonderful, natural, pleasant aroma. Bingo! Greenbug was born!
After selling products for several years, Louise created the Greenbug System which allows the Greenbug Concentrate to be distributed throughout an entire property using your irrigation system. There are now hundreds of happy customers with Greenbug Systems with pest-free properties throughout coastal South Carolina and Georgia.
How do I use Greenbug All Natural Pest Control Products?
Simply spray as needed where you do not want pests! It is best to determine exactly what pest you are dealing with and apply according to the directions per pest. For best results, click the 'Pests' link along the top bar of the website to see a list of pests and how to control them.
There are also instructions on each label for that particular product Here are the different Greenbug Products with general instructions on how to use them.
Where do I find Greenbug’s MSDS sheets?
The SDS information for Greenbug Concentrate (and Greenbug Ready to Use which is the same formulation diluted with water) is below followed by the SDS for Greenbug for People/Pets.
SAFETY DATA SHEET
GREENBUG CONCENTRATE
GREENBUG READY TO USE
GREENBUG, INC. Issued Date: 07/12/2014
Revision Date: 09/2/2020
I.PRODUCT NAME AND COMPANY IDENTIFICATION
PRODUCT NAME: Greenbug Concentrate , Greenbug Ready to Use CAS No. 8000-27-9 (Cedarwood Oil)
MANUFACTURER 24 HR EMERGENCY PHONE NUMBER
Greenbug, Inc. 843-271-6755
P.O. Box 2557
Beaufort, SC 29901
II. HAZARDS IDENTIFICATION
OVERVIEW:
Greenbug Concentrate - yellow/brown viscous liquid, cedar-like odor
Greenbug Ready to Use – mixed with water to become white liquid
EFFECTS FROM ACUTE EXPOSURE:
Skin: No significant irritation expected from a single short-term exposure. Prolonged or repeated contact may cause irritation.
Eyes: May cause eye irritation.
Inhalation: No significant effect expected from a single short-term exposure
Ingestion: Low ingestion hazard, but could cause nausea or drowsiness
Carcinogen: IARC: No NTP: No OSHA: No
Prolonged/Repeated Exposure Effects:
Skin: No known applicable information, but could cause irritation in susceptible individuals
Inhalation: No known applicable information.
Oral: No known applicable information.
Signs and Symptoms of Overexposure: No known applicable information.
Medical Conditions Aggravated by Exposure: None known
III. COMPOSITION / INFORMATION ON COMPONENTS
CHEMICAL FAMILY: Cedarwood essential oil solution
CAS No: 8000-27-9, Cedarwood oil
COMPOSITION: Proprietary formulation
- FIRST AID MEASURES
After Inhalation: Remove victim to fresh air and obtain medical attention.
After contact with skin: Wash exposed areas with warm water and then wash thoroughly with soap. If irritation occurs, obtain medical attention.
After contact with eyes: Flush immediately with warm water for 15 min. Obtain medical attention if necessary.
After ingestion: Do not induce vomiting unless directed by medical personnel. Never give anything by mouth to an unconscious person. Obtain medical attention if necessary.
V. FIRE FIGHTING MEASURES
Flash point: 110-113°C
Explosive limit: No data
Extinguishing media: Water mist/spray, dry chemical, foam or CO2. Do not use direct water stream as it may spread the fire.
Special procedures: None identified
Unusual Hazards: Product may support combustion. Auto Ignition at 737°F (392°C). Do not keep soiled rags or other absorbent type materials under high temperature and/or closed conditions in presence of oxygen.
Fire Fighting Equipment: Full protective clothing and self-contained breathing apparatus with full face-shield.
VI. ACCIDENTAL RELEASE MEASURES
Spill or Leak Procedures: Do not dump into any sewers, on the ground or any body of water. Dike area of spill with sand or dirt to prevent spreading. Remaining liquid may be absorbed on vermiculite or other absorbent material and shoveled into containers.
Waste: Material may be collected on absorbent material and deposited in landfill in accordance with all applicable local, state and federal regulations. Not considered a hazardous waste under RCRA regulations unless mixed with hazardous substances.
VII. HANDLING AND STORAGE
Handling: Avoid eye contact when dispensing. Use safety glasses and impervious gloves.
Storage: Store in original container. Keep containers tightly closed.
VIII. EXPOSURE CONTROLS / PERSONAL PROTECTION
Respiratory Protection: Breathing apparatus not required under normal conditions.
Ventilation: Provide local exhaust ventilation to control vapors when handled in large quantities
Protective Gloves: Chemical resistant rubber gloves
Eye Protection: Chemical safety goggles
Other Equipment: Body-protective clothing and shoes are required when handling large quantities.
Eye-wash fountains in the work area are strongly recommended
- PHYSICAL AND CHEMICAL PROPERTIES
Boiling Point: 279°C Freezing Point: No data
Specific Gravity: 0.95-0.97 @ 25°C Vapor Pressure: No data pH: Not applicable Solubility in Water: Dispersible
Volatile % by Weight: Not determined but expected to be nil.
- STABILITY AND REACTIVITY
Stability: Product is stable under normal conditions
Incompatibility: Acetic anhydride, chromic anhydride and strong oxidizing agents such as nitric acid, chromium trioxide, potassium chlorate, potassium permanganate, potassium peroxide, calcium hypochlorite.
Hazardous Polymerization: Will not occur
Hazardous Decomposition: Thermal decomposition products may include carbon monoxide and carbon dioxide
- TOXICOLOGICAL INFORMATION
Oral LD50: Non-toxic; LD 50, rats >5,000 mg/kg
Dermal LD50: Not determined
Inhalation LC50: Not determined
Eye: Eye irritation
Other Toxicological Information: Not determined
Chronic Toxicity / Carcinogenicity: Not determined
XII. ECOLOGICAL INFORMATION
Ecotoxicological Information: Not determined
Bioaccumulation: Not determined
Other Information: Not determined
XIII. DISPOSAL CONSIDERATION
Waste Disposal: Consult local, state and federal regulations before disposing of this material.
Spill: Dike the area with sand or dirt to prevent spreading. Remaining liquid may be absorbed on vermiculite or other absorbent material and shoveled into containers. DO NOT dump into sewers, on the ground or any body of water.
XIV. TRANSPORT INFORMATION
Shipping Description: Not regulated
XV. REGULATORY INFORMATION
TSCA Registered: All components of this product are registered on the TSCA Inventory
SARA Title III, Section 313: This product does not contain material regulated under SARA Title III, Section 313
California Prop 65: No components listed
XVI. OTHER INFORMATION
|
HMIS Health: 2 |
HMIS Flammability: 1 |
|
HMIS Reactivity: 0 |
HMIS Personal Protection: B |
This information is supplied under the OSHA Hazard Communication Standard, 29 CFR 1910.1200, and is offered in good faith based on data available to us that we believe to be true and accurate. This document is intended only as a guide to the appropriate precautionary handling of the material by a properly trained person using this product. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose. Greenbug, Inc. makes no representations or warranties, either express or implied including without limitation any warranties of merchantability, fitness for a particular purpose with respect to the information set forth herein or the product to which the information refers. Accordingly, Greenbug, Inc. will not be responsible for damages resulting from use, reliance upon, this information.
SAFETY DATA SHEET
GREENBUG FOR PEOPLE/PETS
SAFETY DATA SHEET
GREENBUG, INC. Issued Date: 06/29/2014
Revision Date: 07/12/2020
I.PRODUCT NAME AND COMPANY IDENTIFICATION
PRODUCT NAME: Greenbug for People/Pets
CAS No. 8000-27-9 (Cedarwood Oil)
MANUFACTURER 24 HR EMERGENCY PHONE NUMBER
Greenbug, Inc. 843-271-6755
P.O. Box 2557
Beaufort, SC 29901
II. HAZARDS IDENTIFICATION
OVERVIEW: Clear, colorless to pale yellow mobile liquid, cedar-like odor
EFFECTS FROM ACUTE EXPOSURE:
Skin: No significant irritation expected from a single short-term exposure
Eyes: Direct contact may cause temporary redness and discomfort
Inhalation: No significant effect expected from a single short-term exposure
Ingestion: Low ingestion hazard, but could cause nausea or drowsiness
Carcinogen: IARC: NO NTP: No OSHA: No
Prolonged/Repeated Exposure Effects:
Skin: No known applicable information, but could cause irritation in susceptible individuals
Inhalation: No known applicable information.
Oral: No known applicable information.
Signs and Symptoms of Overexposure: No known applicable information.
Medical Conditions Aggravated by Exposure: None known
III. COMPOSITION / INFORMATION ON COMPONENTS
CHEMICAL FAMILY: Cedarwood essential oil solution
CAS No: 8000-27-9, Cedarwood oil
COMPOSITION: Proprietary formulation
- FIRST AID MEASURES
After Inhalation: Remove victim to fresh air and obtain medical attention.
After contact with skin: Wash exposed areas with warm water and then wash thoroughly with soap. If irritation occurs, obtain medical attention.
After contact with eyes: Flush immediately with warm water (minimum 15 minutes). Obtain medical attentionif needed.
After ingestion: If conscious, give several glasses of water and induce vomiting. Never give anything by mouth to an unconscious person. Obtain medical attention.
V. FIRE FIGHTING MEASURES
Flash point: 77°C
Explosive limit: LEL = 0.7%
Extinguishing media: Water mist/spray, dry chemical, foam or CO2. Do not use direct water stream as it may spread the fire.
Special procedures: None identified
Unusual Hazards: Product may support combustion. Auto Ignition at 737°F (392°C). Do not keep soiled rags or other absorbent type materials under high temperature and/or closed conditions in presences of oxygen.
Fire Fighting Equipment: Full protective clothing and self-contained breathing apparatus with full face-shield.
VI. ACCIDENTAL RELEASE MEASURES
Spill or Leak Procedures: Do not dump into any sewers, on the ground or any body of water. Dike area of spill with sand or dirt to prevent spreading. Remaining liquid may be absorbed on vermiculite or other absorbent material and shoveled into containers.
Waste: Material may be collected on absorbent material and deposited in landfill in accordance with all applicable local, state and federal regulations. Not considered a hazardous waste under RCRA regulations unless mixed with hazardous substances.
VII. HANDLING AND STORAGE
Handling: Avoid eye contact when applying to skin or clothing
Storage: Store in original container Keep containers tightly closed and store in a cool, well-ventilated area.
VIII. EXPOSURE CONTROLS / PERSONAL PROTECTION
Respiratory Protection: Breathing apparatus is not required under normal conditions.
Ventilation: Provide local exhaust ventilation to control vapors when handled in large quantities
Protective Gloves: Chemical resistant rubber gloves
Eye Protection: Chemical safety goggles
Other Equipment: Body-protective clothing and shoes are required.
Eye-wash fountains in the work area are strongly recommended
- PHYSICAL AND CHEMICAL PROPERTIES
Boiling Point: 211°C
Freezing Point: < -44°C
Specific Gravity: 0.95 @ 25°C
Vapor Pressure: 0.015 kPa
pH: Not determined
Solubility in Water: Not soluble
Volatile % by Weight: Not determined
- STABILITY AND REACTIVITY
Stability: Product is stable under normal conditions
Incompatibility: Acetic anhydride, chromic anhydride and strong oxidizing agents such as nitric acid,chromium trioxide, potassium chlorate, potassium permanganate, potassium peroxide, calcium hypochlorite.
Hazardous Polymerization: Will not occur
Hazardous Decomposition: Thermal decomposition products may include carbon monoxide and carbon dioxide.
- TOXICOLOGICAL INFORMATION
Oral LD50: Non-toxic; LD 50, rats >5,000 mg/kg
Dermal LD50: Not determined
Inhalation LC50: Not determined
Eye: Not determined
Other Toxicological Information: Not determined
Chronic Toxicity / Carcinogenicity: Not determined
XII. ECOLOGICAL INFORMATION
Ecotoxicological Information: Not determined
Bioaccumulation: Not determined
Other Information: Not determined
XIII. DISPOSAL CONSIDERATION
Waste Disposal: Consult local, state and federal regulations before disposing of this material.
Spill: Dike the area with sand or dirt to prevent spreading. Remaining liquid may be absorbed on vermiculite or other absorbent material and shoveled into containers. DO NOT dump into sewers, on the ground or any body of water.
XIV. TRANSPORT INFORMATION
Shipping Description: Combustible liquid, n.o.s.
XV. REGULATORY INFORMATION
TSCA Registered: All components of this product are registered on the TSCA Inventory
SARA Title III, Section 313: This product does not contain material regulated under SARA Title III, Section 313
California Prop 65: No components listed.
XVI. OTHER INFORMATION
|
HMIS Health: 1 |
HMIS Flammability: 2 |
|
HMIS Reactivity: 0 |
HMIS Personal Protection: B |
This information is supplied under the OSHA Hazard Communication Standard, 29 CFR 1910.1200, and is offered in good faith based on data available to us that we believe to be true and accurate. This document is intended only as a guide to the appropriate precautionary handling of the material by a properly trained person using this product. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose. Greenbug, Inc. makes no representations or warranties, either express or implied including without limitation any warranties of merchantability, fitness for a particular purpose with respect to the information set forth herein or the product to which the information refers. Accordingly, Greenbug, Inc. will not be responsible for damages resulting from use, reliance upon, this information.
Do Greenbug Products go bad over time?
Not to our knowledge...
Greenbug for People/Pets has been aged out in a laboratory to more than 8 years with no change in composition or effectiveness.
The Greenbug Concentrate and the Greenbug Ready to Use should be stored in a controlled environment (not too hot or too cold) to maximize the life expectancy. If in a too cold environment, the Greenbug Concentrate can congeal a bit - but a warm bath of water on the outside of the container will fix that right away. In a very warm environment, the diluted Greenbug Concentrate and Greenbug Ready to Use can begin to smell a little sour, although they are still effective. The Greenbug Ready to Use and diluted Greenbug Concentrate should be shaken periodically and have been effective stored in a controlled environment for at least three years.